Terms and Conditions

Effective Date: 05/01/2025
Welcome to Preserving Your Heritage. By accessing our website or using our services, you agree to the following terms and conditions. Please read them carefully.

1. Services Provided

Preserving Your Heritage offers photo organizing, digitization, restoration, archival storage, and related services. All services are delivered with the utmost care and confidentiality. Specific service details, pricing, and turnaround times will be outlined in individual project agreements or consultations.

2. Client Responsibilities

By submitting materials (photos, videos, documents, etc.), you confirm that:

• You are the rightful owner or have permission to share and digitize the content.
  
• The content does not violate any copyright or privacy laws.
  
• You understand that while we handle all items with great care, older or fragile materials may be inherently vulnerable.
  

3. Payment Terms

• Payment terms will be agreed upon prior to the start of any project.
  
• A deposit may be required for larger projects.
  
• Full payment is due upon completion unless otherwise stated.
  
• Accepted payment methods include [insert methods: e.g., credit card, PayPal, check, etc.].
  

4. Cancellations & Refunds

• You may cancel a project before work begins for a full refund.
  
• If cancellation occurs after services have started, you will be responsible for any work completed to date.
  
• Due to the custom nature of our services, completed work is non-refundable.
  

5. Turnaround Time

Estimated completion times will be provided at the start of the project. While we strive to meet deadlines, some delays may occur based on project complexity or volume. Clients will be kept informed of any changes.

6. Digital Files & Storage

• Completed digital files will be delivered via secure transfer, drive, or cloud storage platform.
  
• We recommend that clients back up their files immediately upon delivery.
  
• Preserving Your Heritage is not responsible for lost or corrupted files after delivery unless storage services are part of your ongoing plan.
  

7. Privacy

We respect your privacy. All content and personal information shared with us is handled confidentially. Please refer to our [Privacy Policy] for full details.

8. Intellectual Property

You retain ownership of all original materials submitted. We retain the right to use anonymized or sample project images (with your written permission) for marketing or educational purposes.

9. Limitation of Liability

While we take every precaution, Preserving Your Heritage is not liable for loss or damage to original materials due to unforeseen circumstances such as natural disasters, shipping errors, or equipment failure. Our liability, if any, is limited to the cost of services rendered.

10. Modifications to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted here with a new effective date.

11. Contact Information

If you have any questions about these terms, please reach out:

Preserving Your Heritage
Email: info@preservingyourheritage@gmail.com
Phone: 336-266-4606
Website: www.preservingyourheritage.com